Frequently Asked Questions

Do you have to be Jewish to use your services, volunteer, donate, or work at JFS? 
No! Jewish Family Service provides comprehensive services to individuals and families of all faiths, races, ages, gender identities, sexual orientation, incomes, and abilities. We welcome volunteers, donors, and employees from all backgrounds as well. 

How do I get started with your services? 
Contact our Central Intake Specialist at 720.248.4701 or centralintake@jewishfamilyservice.org. You may also fill out this form. 

Does JFS charge fees for its services?  
We offer many services to clients at no charge, including many of our employment services, parenting groups/workshops, KidSuccess school-based mental health services, Weinberg Food Pantry, disability services, and some of our Aging Care & Connections programs. The services that do have fees (many with sliding-fee scales) are counseling, care management, and older adult in-home services. 

I need help paying my rent or mortgage. Does JFS help with that?  
Yes, we focus our efforts on preventing homelessness by providing individuals and families living on very low incomes with rent assistance, case management, and access to other supportive services. 

For financial assistance there are specific criteria that must be met, and there are a limited number of application slots. JFS works in collaboration with other agencies throughout the state and we suggest also calling United Way’s Helpline at 2-1-1 for a list of other agencies that might be able to assist you. 

How do I get food from the food pantry? 
The Weinberg Food Pantry is currently providing food to anyone experiencing food insecurity. You can shop the food pantry at 3201 South Tamarac Drive, on Tuesdays, Wednesdays, and Fridays, 10:00 a.m. - 1:00 p.m. 

Check-in from home starting at 9:00 a.m. First customer will be served at 10 a.m.

Select ONE of these choices to check-in from your home.

1) QR Code:

Position the camera so the QR code is in frame. Your phone should scan it automatically.

Once it scans the code, a notification will appear with the link to the QR code’s content. Tap the notification and you’ll be brought to the check-in page. 

2) Text: 833.340.1096

  • Text the word Shop if you would like to shop for your groceries.

3) Internet: jewishfamilyservice.org/checkin  

Please wait at home until you receive the message notifying you that your turn is in 30 minutes. When it is your turn to shop, you will receive a message with instructions.

How do I make a therapy appointment? Do you accept insurance? 
Start by contacting our Central Intake Specialist at 720.248.4701 or centralintake@jewishfamilyservice.org. We accept private insurance, self-pay, Medicare, Medicaid, and Children’s Health Insurance Program (CHIP). 

I have an aging parent who wants to stay in her home, but I think she needs help to stay there safely. Can you help with that? 
Yes, our Aging Care & Connections team can assist you. Their primary focus is to help older adults remain as independent as possible for as long as possible in the environment of their choosing. They will work to create a comprehensive care plan that meets each individual’s needs in a way that preserves dignity and maintains quality of life. 

I am Jewish, but don’t belong to a synagogue and need spiritual care. Who can I call? 
The Baskin Jewish Community Chaplaincy program, led by Rabbi Rick Brody, focuses on providing direct spiritual care, comfort, and counseling to unaffiliated Jews in the greater Denver area and beyond who are ill, in crisis, or near the end of their lives. Learn more and schedule an appointment with Rabbi Rick. 

What kinds of volunteer opportunities do you offer and how do I sign up? 
We offer a variety of in-person and at-home projects that change throughout the year, including sorting and distributing food in the Weinberg Food Pantry, delivering food to homebound individuals, and more. Learn more and sign up here: jewishfamilyservice.org/volunteer. 

How do I donate food and other items for the food pantry?  
Donations of nonperishable food items, diapers, and feminine hygiene products are needed throughout the year for families and individuals facing food insecurity. Please note, we do NOT accept clothing. You can drop off items at our office, fill a virtual shopping cart, or purchase items through our Amazon Wish List. Learn more!

Does JFS accept clothing donations?
We do not. We accept food items, diapers, and hygiene products.

Does JFS accept furniture donations?

Yes. Furniture donations are accepted through our partnership with Habitat for Humanity.